Resilience And Thousand Oaks Business Growth

Resilience And Thousand Oaks Business Growth

If you were a client of ours this tax season, you’re probably feeling fine about your tax return.But on the chance that you were not … we’ve helped many business owners “make the switch” over to us, year after year. I know that you may...
Four Key Steps For Effective Customer Care By Charleen Fariselli

Four Key Steps For Effective Customer Care By Charleen Fariselli

As “customer service” goes, I can guarantee that you (and YOUR customers too, btw) have multiple stories of Thousand Oaks businesses or organizations that have massively bungled the encounter.For instance, anyone who calls the IRS directly — instead...
How to Eliminate Workplace Gossip in Thousand Oaks Businesses

How to Eliminate Workplace Gossip in Thousand Oaks Businesses

I’m going to step away from tax land today, and put on my business coaching hat.But don’t get me wrong — we are diligently working through many of our Thousand Oaks business owner client files and getting a significant thrill from being able to help...